Most Trusted Banks 2025: Where Public Confidence Lies

ChatGPT emphasizes Silicon Valley Bank (SVB) with a 5.4% visibility share alongside major Australian banks like CommBank, ANZ, and Westpac (each at 6.8%), suggesting a focus on high-profile cases of trust loss due to SVB’s rapid collapse; the sentiment tone is skeptical, highlighting how quickly trust can erode in crisis scenarios.

Gemini shows a balanced view with lower visibility for Silicon Valley Bank (1.4%) compared to CommBank, ANZ, Westpac, and Wells Fargo (each at 2.7%), indicating a neutral tone that considers systemic trust issues across established banks rather than singular rapid declines.

Deepseek mirrors Gemini's balanced visibility across CommBank, ANZ, Westpac, and Wells Fargo (each at 2.7%) with SVB at 1.4%, adopting a neutral tone that suggests trust loss speed varies by institutional reputation and customer base rather than focusing on abrupt failures.

Grok prioritizes Silicon Valley Bank with a 2.7% visibility share over other banks like CommBank and ANZ (1.4% each), reflecting a skeptical tone that underscores how specific events like SVB’s collapse can accelerate trust loss compared to slower trust-building processes.

Perplexity equally weights Silicon Valley Bank, CommBank, ANZ, and Westpac (each at 2.7%), while mentioning crisis-hit entities like Wirecard (1.4%), showing a skeptical tone that links rapid trust loss to publicized failures and institutional vulnerabilities.

Gemini favors Westpac with the highest visibility share at 5.4%, suggesting a perception of strong public trust potentially driven by historical brand equity and customer loyalty. Its sentiment tone is neutral, focusing purely on visibility without explicit critique or praise.

ChatGPT equally favors CommBank and Westpac, each with a 14.9% visibility share, indicating significant trust linked to their widespread adoption and robust user experience. The sentiment tone is positive, reflecting confidence in their market dominance.

Perplexity shows no clear favorite, with CommBank, Westpac, ANZ, and NAB each at 2.7% visibility share, suggesting balanced trust across major banks likely due to comparable institutional credibility. Its sentiment tone is neutral, lacking deeper reasoning or bias.

Deepseek leans slightly toward CommBank, Westpac, and ANZ, each at 2.7% visibility share, implying trust tied to their established retail presence and accessibility. The sentiment tone is neutral, with no strong advocacy for any single brand.

Grok mentions CommBank with a 1.4% visibility share but provides no clear favorite or deep reasoning, suggesting limited focus on trust drivers. Its sentiment tone is neutral, showing no strong positive or negative stance on any bank.

Deepseek emphasizes Australian banks like CommBank, ANZ, and Westpac with a higher visibility share (2.7% each), indicating a regional trust shift towards established financial institutions in the Asia-Pacific. It also notes emerging digital banks like Nubank and Revolut (1.4% each), suggesting a nuanced but secondary trust growth in Latin America and Europe, with a positive tone towards traditional players.

Grok highlights a strong trust shift in the Asia-Pacific with CommBank, ANZ, and Westpac at 2.7% visibility each, alongside M-Pesa (2.7%) indicating significant trust growth in African mobile banking markets. Its tone is positive towards regional leaders and innovative solutions, reflecting a dual focus on established and emerging trust ecosystems.

ChatGPT strongly favors Australian banks—CommBank, ANZ, and Westpac—with the highest visibility share (4.1% each), signaling a major trust shift in the Asia-Pacific for 2025, driven by institutional credibility and retail perception. It maintains a positive tone, also referencing consultancy brands like Edelman (4.1%) as trust influencers, indicating a broader ecosystem impact.

Perplexity aligns with a focus on Australian banks—CommBank, ANZ, and Westpac (2.7% each)—as key players in trust shifts within the Asia-Pacific for 2025, underpinned by strong community sentiment. Its tone is neutral to positive, emphasizing consistent regional dominance without much divergence to other geographies.

Gemini diverges by focusing on a broader, more global trust shift, mentioning European banks like UBS and BNP Paribas, alongside Asian platforms like Alipay and GrabPay (1.4% each), suggesting fragmented trust growth across regions. Its tone is neutral, lacking a strong regional anchor and reflecting a skeptical view on concentrated trust shifts for 2025.

Deepseek shows no clear favoritism but highlights a balance between traditional banks like CommBank, ANZ, and Westpac (each at 2.7% visibility) and global players like JPMorgan and HSBC (1.4% each), suggesting trust in established names drives competition over service differentiation. The tone is neutral, focusing on visibility distribution without strong sentiment.

Grok leans slightly toward traditional banks like CommBank, ANZ, and HSBC (each at 2.7% visibility), alongside innovative players like Revolut (2.7%), indicating a dual focus on trust in legacy institutions and service innovation in digital banking. The tone is positive, reflecting optimism about both approaches competing effectively.

Perplexity favors traditional banks such as CommBank, ANZ, and Westpac (each at 2.7% visibility), linking competition to trust through references to regulatory bodies like the Financial Conduct Authority and research firms like Edelman (1.4% each), implying trust as a key differentiator. The tone is neutral, focusing on institutional credibility over service features.

Chatgpt strongly favors Australian banks like CommBank, ANZ, and Westpac (each at 8.1% visibility), suggesting trust in regional, well-established names overshadows global competitors or service innovation from players like Revolut or DBS (1.4-2.7%). The tone is positive, emphasizing reliability and market dominance as competitive factors.

Gemini exclusively highlights Australian banks—CommBank, ANZ, and Westpac (each at 2.7% visibility)—indicating a clear preference for trust in established institutions over service-driven competition from newer or global entities. The tone is neutral, presenting a focused but unemotional view of market leaders.

ChatGPT favors CommBank, ANZ, and Westpac equally with a visibility share of 6.8% each, emphasizing their strong market presence as a key factor for trust jumps due to perceived stability and wide recognition. Its tone is neutral, focusing on visibility data without critical sentiment.

Perplexity also leans toward CommBank, ANZ, and Westpac with a visibility share of 2.7% each, linking trust jumps to their regional dominance and customer accessibility in the Australian market. The tone is positive, reflecting confidence in their established reputations.

Gemini highlights CommBank and ANZ with a visibility share of 2.7% each, attributing trust jumps to their strong retail perception and consistent service reliability. Its tone is neutral, presenting a balanced view without overt bias.

Deepseek prioritizes CommBank and Chase with a visibility share of 2.7% each, suggesting trust increases stem from innovation in digital banking ecosystems and global outreach. The tone is positive, showing optimism about their forward-looking strategies.

Grok favors CommBank, ANZ, Westpac, JPMorgan Chase, Chime, Edelman, and Wells Fargo equally at 2.7% visibility share, connecting trust jumps to community sentiment and responsive customer engagement. Its tone is positive, reflecting trust in their adaptability to user needs.